Privacy Policy

Privacy Policy

At Dickson Commercial Group, we adhere to a philosophy of honesty, trust, and mutual respect among all parties involved with the real estate transaction. We appreciate that the privacy and security of information that personally identifies you is important to you. Therefore, Dickson Commercial Group has produced this policy in order to express our firm commitment to ensure the protection of your privacy.

Please read the following policy to understand how your personal information will be used while you make use of the services we offer. This policy may change from time to time so, please check back periodically.

The Dickson Commercial Group Privacy Policy discloses the following information:

1. What personally identifiable information is collected and how it is used

2. What general information is collected and how it is used

3. How general information is used for remarketing

4. With whom personally identifiable information is shared

5. User choices regarding collection and use of information

6. User access and ability to update information

7. Security measures used to protect personally identifiable information

What personally identifiable information is collected and how it is used.

Dickson Commercial Group collects personally identifiable information from you in order to respond to your requests for our products and services. Depending on the services you request, this information may include, but is not limited to, your name, address, zip code, e-mail address, telephone number, whether you plan on buying, leasing, and/or selling property, information about the properties in which you are interested and your search criteria. If you are seeking to buy or sell a property with another person, we will collect much of the same information about them as well.

You may be asked to provide personally identifiable information at various places in our web site, including, but not limited to, the following:

• Registration – When you register to use our web site, we collect your first and last name, e-mail address, and information on whether you are buying, leasing and/or selling. You will also select a Login Name and Password. Your Login Name and Password help ensure that the personally identifiable information you provide to us remains secure. Your password should never be shared with anyone.

• Search for Property – In order to help narrow your search, we collect information from you regarding the type of property you want, including, but not limited to: price range, location, square footage, and property type.

• Consult a Dickson Commercial Group Agent – If you want to consult with an agent to discuss buying, leasing and/or selling real estate, we collect your first and last name, your e-mail address, your preferred telephone number, your preferred method of contact, and the market area in which the property you plan on buying, leasing and/or selling is located. In order to better serve you, we may also collect the following, optional information, including the street address, city, state and zip code of the property you plan on buying, leasing and/or selling.

• Make An Appointment – If you proceed to this step, we will collect information in order to have an Agent contact you to discuss the buying, leasing and/or selling of your property. The information we collect includes your first and last name, e-mail address, telephone number, preferred method of contact, the metropolitan area in which the property you are selling is located, the street address, city, state and zip code of the property you are buying, leasing and/or selling, and various times that would be convenient for you to meet with an Agent.

• E-mail – Throughout your use of the Dickson Commercial Group web site, you will communicate extensively with our Agents and other staff. We will use your e-mail address and all of the information you submit in order to provide you with guidance, suggestions and service in your efforts to sell your existing property or in your search for a new property.

• Contact Us – We collect an e-mail address in order to respond to your questions or suggestions.

• Off-line Discussions and Meetings – If you choose to interact with one of our Dickson Commercial Group Agents, we may collect information in the course of helping you buy, sell, or lease a property. The purchase, lease or sale of real estate is a complex transaction and requires a considerable amount of information.

What general information is collected and how it is used

When you visit Dickson Commercial Group, our computer system, like most, will automatically log some basic information about you and your computer, including, but not limited to, your IP address, operating system and browser software. We use this information for routine maintenance and to gather broad demographic information to help us decide how better to implement our web site. We use cookies. Cookies are used to store a session ID for tracking users as they move through the web site after logging on. If a user does not accept cookies, they will not be able to register on our web site or re-login as a registered user.

How general information is used for remarketing:

This website uses the Google AdWords remarketing service to advertise on third party websites (including Google) to previous visitors to our site. It could mean that we advertise to previous visitors who haven’t completed a task on our site, for example using the contact form to make an inquiry. This could be in the form of an advertisement on the Google search results page or a site in the Google Display Network. Third-party vendors, including Google, use cookies to serve ads based on someone’s past visits to the Dickson Commercial Group’s website. Of course, any data collected will be used in accordance with our own privacy policy and Google’s privacy policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

With whom personally identifiable information is shared.

We recognize that the information we collect from you may, in itself, or when tied together with other information, identify you as a specific individual. Your account information and personal data is maintained by Dickson Commercial Group in order to fulfill our legal and regulatory requirements and to provide you with the information, products and services you have requested. As a general rule, Dickson Commercial Group will not disclose your personal information to any third party except with your permission or under special circumstances, as discussed below.

Dickson Commercial Group will disclose to interested parties information pertaining to the sale of a property listed in our database. This information will be posted on our web site and on various websites for the purpose of marketing the property to the greatest number of potential buyers.

By requesting information or services from Dickson Commercial Group, you give Dickson Commercial Group permission to transfer your information, as necessary, to the appropriate parties, such as the title insurer, lender, appraiser, escrow or settlement provider or inspector you select, so that they can fulfill your request and provide you with the services you require. Your information may also be transmitted to other parties in a transaction or their agent. Our Agents are employees of Dickson Commercial Group. All personally identifiable information you provide to Dickson Commercial Group will be made available to your Agent and other Dickson Commercial Group employees with a need for the information. Generally, your Agent will coordinate the disclosure of your information to third parties. This will be done in much the same way as a traditional real estate agent shares information with third parties. For example, your Agent may disclose your name and the address of the property you want to purchase or lease to a building inspector when you request our assistance in arranging an inspection of the property. The various lending institutions, title companies and other service providers involved in your real estate transaction may each have their own privacy policies governing how they handle your personally identifiable information. However, Dickson Commercial Group accepts no responsibility or liability for third party privacy policies or the actions of any third party with respect to your personally identifiable information.

Dickson Commercial Group does conduct research on our users’ demographics, interests and behavior based on the information provided by the user and from our server log files. This research is compiled and analyzed on both an aggregated and individual basis. For example, we may review how many users are women, or the average price range of our users. Additionally, we may analyze the behavior of a particular user. Dickson Commercial Group may share aggregated data with our business affiliates or if required by law, any government agency. However, we will not sell or lease personally-identifying information to any third party.

If you came to our website through a link on another website (“Third-Party Website”), Dickson Commercial Group may be required, as part of our agreement with that Third-Party Website, to provide them with either aggregated data or some personally-identifying information.

Dickson Commercial Group may disclose personally identifiable information in certain circumstances when we have reason to believe that disclosing such information is necessary to contact, identify or bring legal action against someone who may be intentionally or unintentionally causing injury to or interference with our rights or property, our users, our employees or anyone else who could be harmed by such activities. We may disclose personally identifiable information when we believe in good faith that the law requires it and for administrative or other purposes that we deem necessary to maintain and improve our products and services. Additionally, we may disclose personally identifiable information in response to a valid subpoena or court order.

Our web site provides links to other web sites. Please be aware that when you click on one of these links, you are going to another web site even though the Dickson Commercial Group logo, banner, or toolbar may still be visible. Information you enter on these other web sites is being collected by that site, not Dickson Commercial Group. We encourage you to read the privacy statements of these linked sites as their privacy policy may differ from ours.

User choices regarding collection and use of information.

On occasion, we may use your e-mail address to send you communications with information about your transaction, valuable tips, or services and product information that we believe may be of interest to you. If you do not want to receive such communications from Dickson Commercial Group, simply contact us.

You are free to not provide any of the information requested on the Dickson Commercial Group web site. However, certain information may be necessary or required by law in order for you to obtain some services provided by Dickson Commercial Group. Therefore, if you choose not to provide the requested information, you may not be able to access certain Dickson Commercial Group services.

Please note that Dickson Commercial Group will never share or sell your information without your permission, except as described in this Privacy Policy.

You can set preferences for how Google advertises to you using the Google Ad Preferences page, and if you want to you can opt-out of interest-based advertising entirely by cookie settings or permanently using a browser plugin.

User access and ability to update information.

You may edit your preferences and the information you have provided at any time by contacting us. Or mail to Dickson Commercial Group, Inc, 333 Holcomb Avenue, Suite 300, Reno, Nevada 89502. You may also contact your Dickson Commercial Group Agent to edit the information you provide to Dickson Commercial Group.

Security measures used to protect personally identifiable information.

E-mail is an important communication channel for our online customers. E-mail sent to our Agents or Clients are carefully routed to the intended party. Unfortunately, no e-mail transmission over the Internet is guaranteed secure. While we strive to protect your information, Dickson Commercial Group cannot guarantee the security of any information you transmit to us from our website, and you do so at your own risk. Once we receive your transmission, we make our best effort to ensure its security on our system. Finally, we store all data on our system in a password protected database system, which is protected by our corporate firewall.

If you have any questions regarding this privacy policy or privacy issues in general, please feel free to contact us.

Do Not Track Disclosure for California Residents

You may set “Do Not Track” signal preferences in your web browser(s). This is a way for you to communicate to websites that you do not want certain information collected about your web visits collected over time and across websites or via online services. California law requires that websites disclose their practices regarding their response to “Do Not Track” signals. We currently do not track our customers over time and across third-party websites. Therefore, at this time we do not respond to “Do Not Track” signals. For more information about “Do Not Track” please visit https://oag.ca.gov/sites/all/files/agweb/pdfs/cybersecurity/making_your_privacy_practices_public.pdf

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